Dr. Susan Reynolds is the President and CEO of The Institute for Medical Leadership, which for over sixteen years has been conducting organizational assessments, physician leadership development programs, Chief Medical Officer services, executive and physician coaching, and strategic transformation retreats for numerous hospitals and healthcare systems, academic medical centers, medical groups, and medical associations throughout the United States. Dr. Reynolds is a former emergency physician, emergency medical center CEO, White House health care advisor, and Chief Medical Officer.
Alan Ayers serves as CEO of Velocity Urgent Care, a venture of Sentara Healthcare, which is the fastest growing urgent care provider based in Virginia. Ayers has over 14 years’ experience in strategic planning, business development, clinical operations, sales/marketing, and customer service for urgent care, occupational medicine, and primary care facilities of all sizes.