Urgent Care Quarterly

Measuring Urgent Care Performance with Benchmarking

In the wake of the pandemic, we see an urgent care market today that looks very different than it did in 2019. Notably, patient behavior has changed, and the economy is likely impacting how people decide whether to seek medical care. Old benchmarks are no longer relevant for measuring success.

While visits per clinic per day still tops the chart for key performance indicators (KPIs), the Experity team has identified the critical KPIs that, when properly measured, monitored, and used to drive specific actions, can collectively serve as a clinic’s roadmap to improved performance. 

In this issue of Urgent Care Quarterly, we will:  

• Provide performance data based on critical urgent care KPIs 
• Explore market conditions influencing these metrics 
• Define how business analytics can guide your next steps  

With access to timely data based on our partnership with more than 5,700 urgent care clinics in the U.S., Experity provides reliable, relevant data to help you adapt and succeed in the new era of urgent care. Read the full issue to access the information and data that will support your success into 2023.